Are you new to classical music? We want to ensure our guests are comfortable and enjoy their concert experience. Read through our guide to help prepare for your visit to the MSO!
Simply wear what makes you feel happy and comfortable. Contrary to what many people think, formal attire is not required at MSO performances. As a general rule, many attendees wear smart casual or business attire. For our galas, the audience generally dresses up a little more, but tuxedos or gowns are not required.
We recommend you arrive at the hall at least 15 minutes before the start time as this will allow you to find your seats without rushing. If you’re picking up tickets from the venue, or planning to have a drink at the bar, we advise arriving at least 30 minutes prior to the concert.
Once a performance commences, the venue doors will be closed and latecomers will not be admitted until a suitable break in the performance, which in some cases may not be until interval. This is in consideration of our artists and audience members. Venue ushers will assist you to locate your seat. A viewing room is available to latecomers at Hamer Hall, Arts Centre Melbourne.
The safety of our audience is paramount. While the music you experience in the hall will be of the high quality you can expect from our Orchestra, the concert hall will look a little different.
When you attend a concert, you will need to follow the venue’s COVID-safe procedures which may include wearing a mask, sanitising your hands, and taking part in a temperature check upon entry to the concert hall.
To reduce handling and exchange of physical collateral, tickets and programs will be digital whenever possible. Concerts will be shorter in length and without interval to reduce foyer interactions.
Seating capacity has been reduced to ensure the safety of our musicians and audience, and seats may be left vacant in line with relevant social distancing rules.
The MSO requests all ticket holders follow the Victorian Government’s “How to stay safe & well” advice:
Stay home if you have any COVID-19 symptoms
Wash your hands
Keep your distance - stay 1.5 metres away from people you don’t live with
Many concert-goers only applaud at the end of a complete work, even if the piece has several movements. This means that there may be moments of silence between movements when the music has stopped, but no one applauds. The concert program will list how many movements a work has, and its length.
You can also wait for the rest of the audience to clap before you applaud. When in doubt, just follow the lead of those around you!
This is completely up to you. Some patrons prefer being in the stalls, while others like to be higher up in the circle or balcony to enjoy a top-down view of the entire orchestra. It is also dependent on the repertoire being performed at a concert. For example, if there is a piano soloist, some audience members prefer to have a view where they can see the pianist playing. Because our venues are acoustically designed, any seat provides a wonderful place to enjoy the music.
The use of recording devices, including cameras, is not permitted during performances. This is a distraction for other audience members and musicians.
Our upcoming concert pages are a good place to start, with many providing a preview of the music to be performed. Many people make their selection based on the composer, guest artist, repertoire, or performance date and time.
Food and beverage facilities will be available in line with venue COVID-safe procedures. Options available may evolve as restrictions change – be sure you are opted-in to receive emails from the MSO so we can keep you informed through our pre-concert communications.