The Melbourne Symphony Orchestra is Australia’s preeminent orchestra, dedicated to creating meaningful experiences that transcend borders and connect communities. Through the shared language of music, the MSO delivers performances of the highest standard, enriching lives and inspiring audiences across the globe.
With a history spanning more than a century, the MSO reaches five million people annually through performances, TV, radio, online broadcasts, and recordings.
Led by Chief Conductor and Artistic Advisor, Jaime Martín, the MSO brings music to all corners of the community, ensuring that everyone, regardless of background or location, can share in the transformative power of music.
Current opportunities
Box Office Attendant
- Join the prestigious MSO!
- Casual opportunity with competitive hourly rate
- Opportunity to work at events in the box office
About the role
An exciting opportunity is available for short-term casual Box Office Attendants to join the Box Office team from May 2025 until December 2025, with the possibility of extension for the right candidates.
A dynamic and diverse role, you will undertake the day-to-day ticketing operations of the MSO including answering incoming calls, responding to customer enquiries via email, ticket relocations and outbound calling. You will provide superior customer service to all MSO customers and support the wider Sales/Marketing team.
Reporting to the Customer Experience Manager and Team Leaders, the box office team work across 7 days with our box office open Monday to Friday, and venue operations on some weekends and evenings. We offer a minimum shift of 3 hours when at our venues, and up to 7 hours when working in the office on a weekday.
The successful applicants will possess the following:
- Experience providing superior customer service
- Experience in Daily Box Office operations
- Experience with event set up and support
- Strong administrative skills using Word and Excel
- Experience and knowledge of the Tessitura CRM system would be desirable
- Understanding of the dynamics of working for a performing arts organisation
- Interest or background in classical music
Application Procedure
If you are interested in applying for this role, please submit a current resume and cover letter to Alex Fitzgerald, People and Culture Business Partner at jointheteam@mso.com.au.
A detailed Position Description can be found at the link below.
Applications Close: 11.59pm Wednesday 19 March 2025
MSO is an Equal Opportunity Employer. MSO is committed to a diverse and inclusive workplace, all applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, or disability status. Aboriginal and Torres Strait Islander people are encouraged to apply.
Your privacy is important to MSO. It is the policy of MSO to respect the confidentiality of information and privacy of individuals. Personal information provided by you as part of your application (whether oral, electronic, or written) will be collected and processed for the purpose of evaluating your application for employment. In order to carry out this purpose, your information may be disclosed to appropriate persons in our offices. Any information we hold will be governed by the most current version of the MSO Privacy Policy and relevant legislation.
